King fisher losing senior passengers flying out of Mumbai due to lack of elevators

In mumbai, the kingfisher terminal is in 1A. There are no elevators in this terminal and all passengers have to climb two floors of stairs for the check-in counter.
After the ticketing, passengers climb down the two stairs (escalators are present) to board the aircraft.

I know of senior citizen passengers who refused to fly by KF after one experience with the climbing and made their booking in Jet Airways.

I like King fisher airlines for their good service. KingFisher are you listening?

If elevators are indeed present in 1A terminal and I had missed them, please add comments so that it is helpful to all
p.s. the same terminal is also used by Air India.

Velachery Electricity Board office - Not friendly for Senior Citizens or disabled

Went to the Electricity Board office in Velachery the other day to pay the monthly bill

The payment counters are in the first floor and there are about 20-25 steps to climb. Many of the paying consumers are senior citizens.

I think the Government should take the lead in showing that it cares for the Seniors, and those who need extra care and attention. It can easily set the standards that others need to follow. Some action instead of the usual and statements would help.